Contact
Talk to a person.
Pick the address that matches what you need — it goes straight to whoever handles it rather than into a general queue. We read everything that arrives.
Reporting someone, or something that happened
The fastest route is the report option on the profile or event itself — it reaches the moderation team with the context already attached. If you cannot sign in, or it is urgent, email hello@meetopiahq.com and say what happened.
If you are in immediate danger, contact the Sri Lanka Police on 119 first. We are not an emergency service and cannot respond at that speed.
By subject
Where to write
General enquiries
hello@meetopiahq.comAnything that does not fit the boxes below — questions about how the platform works, feedback, press, partnerships.
Tickets, payments and refunds
tickets@meetopiahq.comA ticket that did not arrive, a payment that was taken twice, a refund on a cancelled event. Include the order reference from your confirmation email — it is the fastest way to find you.
Organisers
hello@meetopiahq.comRunning an event and want to sell tickets here? You can set an organisation up yourself in a couple of minutes — write in if you would rather talk it through first, or need something the self-serve flow does not cover.
Set up an organisationPrivacy and your data
privacy@meetopiahq.comAccess, correction or deletion requests. You can edit your profile and delete your account in the app at any time; write here if you need something beyond that.
Before you write
Answered already
A lot of what arrives is covered in writing. The questions section on the home page covers how joining, hosting and coins work. Safety covers meeting someone for the first time, and the terms set out refunds and account rules.